We are no longer doing backer surveys. Signatures and T-shirt sizes, (when applicable), are options you'll select when adding your claims to the cart. This will streamline fulfillment and get your items to you faster!

The current exception to this is the RIP Sets. No signing options will be collected when adding the RIP set to the cart. This will allow for a faster checkout experience. We will send a VIP survey out to you separately after the campaign ends and payment is successful.

As of mid-2022, Coffin Comics no longer offers CGC grading services due to capacity. We truly apologize for the inconvenience!

If you do wish to get your books graded by CGC, we recommend selecting UNSIGNED copies during your backer survey so that you can later acquire witnessed creator signatures at signings and trade shows prior to grading.

Then, you can send your submissions to CGC through your own CGC account or through an authorized facilitator.

Yes! Bonus Items are now called "Free Swag"!  We unlock Free Swag as the campaign progresses!  Send your friends a link to the campaign, because the MORE backers we have, the MORE Free Swag gets unlocked!  Unlocked Free Swag will be shipped to all backers of physical claims.

You cannot add items to an existing order. If you see something else you want after placing an order you would simply place another order for the items you'd like to add! We will pack all your individual orders together for shipment.

Need to remove an item? No problem! Just click on any of the help buttons to reach the help desk, or email us at inquiries@coffincomics.com and we will remove any claim you no longer want. To replace the removed item, just place another order for the item you want (see previous question).

After a campaign closes and your order is paid, you can request a refund up to one (1) week before we start fulfillment. Please note that a restocking fee may apply and be deducted from your refund.

Your backer number can be found on its respective campaign page. You can find it either at the top of the page above the campaign's overall backer progress bar, this is in the same area as the campaign's video and below the social share icons.

It is also displayed at the bottom of the page before the comments, and just above the reactions.

Please note the assigning of your backer number is not instant. If you place an order and don't see it right away do not worry! Come back later and check, after a campaign launches it can take up to 24 hours to appear. During a campaign, after the initial launch it's usually much faster!

"Claim" is our new name for a Reward or Product.

"Free Swag" is our new name for stretch goals. They are bonus items that unlock throughout the campaign and EVERY physical backer gets them free!

No, one (1) Free Swag pack per backer.

Yes! Brian will offer his signature on select claim items (books, prints, and Metallicards) for a nominal 'per-item' FEE.

You may make your signature selections while adding your claims to the cart.

For the RIP Set we will send a VIP survey to collect signing options after the campaign ends and payment is successful.

Please Note: If, during your backer survey, you select "SIGNED" on a metallicard set, please understand that only ONE metallicard per set will be signed. Thanks!

All digital claims will be distributed to backers during the same month we are fulfilling the physical claims. We will notify all backers via the campaign UPDATES page, as we draw closer to the exact delivery date.

Sorry about that! Many of our claims are limited in numbers. To keep things fair for everyone, they are first come, first served.

If this happens to you, we would be happy to put you on a waiting list in case someone with the claim you want decides to cancel their pre-order. Just message us and ask!

Please Note: Waiting list folks will be contacted post-campaign if a claim becomes available.

Certain claims or products are very limited and can sell out in minutes.

NOTE: Adding a claim to your cart does NOT secure it for you and guarantee you'll get it. You must go through the entire checkout process.

Here are some tips to help increase your odds of snagging the limited item you want:

• Make sure your shipping address is filled out and updated on your profile prior to the campaign launching
• Have your Credit Card ready at checkout or have it saved to your digital wallet (like Google Pay) to auto-fill the details.
• When the campaign launches we suggest being on the claim's individual product page that you want. That way all you have to do is refresh the page and then "Add to Cart"
• If you want multiple claims, we suggest coming back and placing a second order right after you order and secure your limited item. As a reminder, adding a claim to your cart does not secure it. You must checkout!

Claims are estimated to ship the month on the claim’s page (just below the price). The estimated ship date is also displayed on the respective campaign’s page that you can check even when the campaign is over.

We ship via USPS and FedEx. If you have a carrier preference, please contact Moonshine Mel via inquiries@coffincomics.com, so she can make a note of it!

Keep in mind that international shipments may incur duties/taxes/import fees that are the responsibility of the customer. We appreciate your understanding!

In terms of packaging, we go through great lengths to uphold the very best shipping and handling procedures in the industry. We use boxes all rated at 200 pound or better burst strength.

24x36" POSTERS and FINE ART Prints are shipped individually in heavy duty shipping tubes. These will be shipped separately from the other items in your order.

Your items will be securely packaged so that they don’t shift during transit. Any of our past customers or backers will be able to tell you how much we care about these things!

Shipping is FREE to backers residing in the United States.

If you’re an international backer, there will be a shipping fee added to your pledge amount, which will vary depending on the claim you select and where you live.

Keep in mind that international shipments may incur duties/taxes/import fees that are the responsibility of the customer. We appreciate your understanding!

If you are an international backer and place multiple orders, shipping charges will be displayed at checkout for every order. Do not worry! Once the campaign ends we will combine your orders and get you the lowest shipping rate possible.

For Lady Death: Savage Reign, we charged all orders, which included the shipping, then refunded the excess shipping.

On a go forward (starting with La Muerta: Nemesis) the new procedure will be:

At the end of the campaign, BEFORE we charge your orders, we will combine them all into one with a combined shipping cost. Then we will send you an invoice with the total due.

We feel this will be a better overall experience for all our international customers who place 2 or more orders.

When you place your Pre-Order, our store will securely "vault" your credit card info. This info is kept secure with bank level encryption directly with the payment processor and the Coffin team has no direct access to sensitive billing information. Please note that you will not be charged until after the Pre-Order campaign ends and the date listed at checkout. With this in mind, please plan accordingly.

After the close of the campaign, there will be a 1-week administrative period to attempt and finalize your claim payment. Please be aware that your Pre-Order will be cancelled if your payment cannot be resolved during this period. We will send out email reminders with instructions to update your payment info if they run into any difficulty processing your payment.

You will be billed shortly after the campaign close time. Please note the entire process can take up to 12 hours, so if you don't see a charge right away don't worry!

When your payment is processed successfully you will be emailed a receipt for each one of your orders. It can take up to 12 hours to charge cards after the campaign close time. If after 12 hours you don't see a payment receipt (check spam) there is a chance your payment failed. If that’s the case you will be sent an invoice where you can pay for your order.

If your payment fails you will have 1 week after the campaign closes to fix it and pay for your order. We will send out at least three (3) email reminders with a green button you can click to update your payment method. Please note, if you have multiple failed orders you might receive an email for each.

Please open a support ticket by clicking the "Help" in the bottom right or emailing inquiries@coffincomics.com and we will send you a payment update link. Please note, currently you will have to update your card on a per order basis.

Logging in is super easy!

1. Click the "User" icon in the top-right of the screen or go here.
2. This new store is a passwordless system. When you login or register just enter your email address and you will be sent a one-time passkey to login. If you have the Shop app you can get a SMS text with your code as well.

Currently, you must enter your credit card info for every order at checkout. This is a platform limitation and might change in the future.